Return & Refund Policy
At Stylishensemble, we want you to love your purchase. If for any reason you're not completely satisfied, we’re here to help.
Returns
- You may return items within 14 days of receiving your order.
- Items must be unused, unworn, unwashed, and returned in their original packaging with all tags attached.
- To initiate a return, please contact us at info@stylishensemble.shop with your order number and reason for return.
Please note:
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
- We recommend using a trackable shipping service when sending returns.
Non-Returnable Items
For hygiene and safety reasons, the following items are non-returnable:
- Hijabs
- Earrings
- Undergarments
- Final sale or clearance items
Refunds
- Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email us within 3 days of delivery at info@stylishensemble.shop. Include your order number and clear photos of the item(s). We’ll work with you to resolve the issue promptly.